Kundenzufriedenheit in Industriellen Geschäftsbeziehungen (English, Matthias Bauer)
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Book Details
Publisher
Deutscher Universitatsverlag
Language
English
ISBN-13
9783824471287
ISBN-10
3824471280
Author
Matthias Bauer
About the Book
Am Beispiel gewerblicher Transportdienstleistungen analysiert Matthias Bauer die empirische Relevanz verschiedener Faktoren der Kundenzufriedenheit und zeigt, dass insbesondere kritische Ereignisse die Zufriedenheitsbildung in Geschäftsbeziehungen direkt beeinflussen.
ISBN: 9783824471287
ISBN-13: 9783824471287
ISBN-10: 3824471280
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Matthias Bauer is the author of Kundenzufriedenheit in Industriellen Geschäftsbeziehungen. Browse more books by Matthias Bauer on BookBajar.
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Product ID: isbn-9783824471287
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